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When “Going the Extra Mile” Actually Means Something

Fluff like this makes me sick: “We go the extra mile!” “We pride ourselves in delivering the best service!” “Our highly trained technicians utilize state of the art equipment!” Someone, please put me out of my misery. Every time I...

True or False: You Should Wait as Long as Possible Before Cleaning Your Carpet the First Time

The thought persists that you should wait as long as possible before cleaning new carpet. Why? It’s said that the carpet will never be the same again, that it will get dirty faster and lose its stain resiliency. This is...

Is “Green” Cleaning Really a Thing?

It seems like more and more companies are jumping on the “Green” bandwagon everyday.  A few days ago, I saw a truck from a garage door company that was covered in advertising about how green they are.  I’m not really...

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